The safest course of action is to turn your PS4 external hard drive off and get a professional data recovery evaluation, but there are several simple non-invasive steps that you can take to verify that your data is completely inaccessible.Īttempt to use your hard drive on another PS4 console or simply attach it to a PC to check if it is recognized.
In many cases, PS4 users are unsure whether they cannot access their PS4 extended storage due to permanent mechanical failures or minor PS4 software problems. Common symptoms of PS4 external hard drive failureĭistinguishing PS4 External HDD Failures from Software Issues Many non-savvy PS4 users who have a problem with their PS4 external hard drives are unable to distinguish between PS4 software issues and mechanical hard drive failures, particularly when using a relatively new PS4 external hard drive.
There you’ll find additional tips and more details on this specific error message.Īs for this article, you’ll learn why your PS4 external hard drive not working, what are the possible reasons, and how to resolve this issue entirely. But if nothing works, please scroll down to the bottom of this article and visit the recommended page. So, if you’re getting that error message, most of the below methods will help. It’s just that the PS4 system no longer responds to the external HDD connected to it. Other users don’t get any message at all, no matter what type of external storage they try to connect to the PS4. Many users get an error message that states: “ The USB storage device is not connected“. Sometimes there will be no error message at all, you just realize that your PS4 external hard drive is not working because it does not show up on the screen. When the PS4 system has trouble recognizing the external hard drive, it will show up some error messages on the screen that indicate this problem. PS4 External HDD Not Working Error Messages Sometimes the cause of this problem is as simple as changing the USB cable of the PS4 external HDD, and other times the situation is difficult to the extent that you have to buy a new external HDD. And, depending on the cause of the problem, the solution varies from one user to another. What you, as a PS4 user, need to know is that there are varied reasons that cause the PS4 external hard drive not to work. There are many reasons that may lead to this situation and prevent the PS4 system from recognizing your external hard drive, or that the PS4 external hard drive just stops working suddenly and is no longer functional on the PS4 no matter how many times you try to connect/disconnect it to your console. This is just a pesky situation for which many users seek a permanent fix. They simply try to connect their external hard drive to PS4, the PS4 system won’t recognize it and the PS4 external HDD won’t work. So what I need to do now? I don't want to lose any data.Many PS4 users complain that their PS4 external hard drive is not recognized thus not working on their PS4. I'm not sure if it was unknown or unrecognized.
The next time I was installing windows again, the external drive was shown as 1 single unknown or unrecognized drive. The external drive was shown as 4 drives in partition manager during installation. I was installing window XP on my computer, usually I remove the external drive but this time I did not.
If I initialize it in device manager will I lose data? What to do? I don't want to lose any data on the drive. If I initialize it, will I lose all data on the drive? It had 4 partitions. In disk management it shows up as 'unallocated'. In cmd> diskpart> list volume it does not show up. My 320 GB Seagate external hard drive is detected but not showing up in my computer.